Tickets & SLAs
Create, assign, and track tickets with response and resolution targets.
Service Desk
A help desk that keeps every request accountable.
Tickets, SLAs, assignments, and threaded comments — with survey responses that turn into tickets automatically.
Product screenshot · Help desk
What it does
Threaded traceability
Comments, status changes, and attachments in one auditable timeline.
Survey-to-ticket
Customer survey answers open tickets automatically, routed to the right team.
Common questions
Can customers open tickets over WhatsApp?
Yes — inbound messages can create or update tickets.
Can I link tickets to projects?
Yes, tickets carry a project selector for client engagements.
Do agents get a mobile view?
The interface is responsive; agents work from phone or desktop.
See Help desk running on your data.
Bring your most manual process. In 30 minutes we’ll show you how it runs on one platform.