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GOVERNMENT

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Operational intelligence
for public institutions and organizations

CORMATI Government builds intelligent service and automation systems for public institutions and agencies ready to transform fragmented processes into centralized, measurable and high-performing operations.

Through applied technology, artificial intelligence and automation, we transform everyday interactions, operational processes and strategic information into actionable intelligence for faster, better-informed decision making.

A platform for
citizen intelligence

CORMATI Government is a citizen intelligence platform designed to build a comprehensive digital profile for every citizen, enabling institutions to better understand individual needs, service requests and interactions across the citizen journey.

The platform enables institutions to manage and track:

• Social Programs
• Workshops & Community Activities
• Citizen Services & Requests
• Reports & Service Requests
• Complaints & Case Tracking
• Document Management
• Families & Support Networks
• Citizen Service History

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The problem we solve

Many government operations still depend on fragmented systems such as: • Scattered Conversations • Calls Without Follow-Up • Spreadsheets • Fragmented Data • Person-Dependent Processes

This leads to:

• Lack of Traceability
• Slow Response Times
• Information Loss
• Difficult-to-Measure Processes
• Limited Visibility and Performance Tracking

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What CORMATI Government does

Centralizes Information

All operations and communication are consolidated into a single system.

Automates Processes

Reduces manual work and accelerates response times.

Enables End-to-End Traceability

Every interaction is recorded and can be easily accessed.

Turns Conversations into Actionable Data

Transforms information into metrics, actionable insights and smarter decision-making.

Solutions we deliver

• AI Agents via WhatsApp
• Centralized CRM & Citizen Service Management
• Automated Follow-Up Workflows
• Operational & Analytics Dashboards
• Citizen Digital Records
• End-to-End Traceability Systems
• Targeted Communications
• Data-Driven Insights & Decision-Making

Technology built for real government operations

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CORMATI Government’s operational infrastructure provides:

• 24/7 Citizen Service via WhatsApp
• Automated Follow-Up Workflows
• Request Classification & Prioritization
• Centralized Information Management
• Complete Traceability Across Every Interaction
• Conversations Transformed into Actionable Data
• Real-Time Dashboards & Performance Metrics
• Faster, Data-Driven Decision-Making

Benefits for institutions and organizations

• Improved Citizen Service
• Greater Operational Control
• More Efficient Follow-Up & Oversight
• Reduced Administrative Workload
• Organized and Accessible Information
• More Transparent Processes
• Data-Driven Decision-Making

OUR VISION

"When technology understands people, operations perform better"

At CORMATI Government, we believe technology should simplify operations, improve citizen service and help institutions better understand the people they serve.

Because smart operations are not built on improvisation.
They are built on visibility, traceability and control.